I was once in a panel debate with lawyers from the rights-holders industry, i.e the recording and movie industry. In one of the breaks I made the comment - that I found amuzing - that earlier in the day had tried to use Bittorrent to download some FreeBSD ISO image, but actually found it quite hard to use. What I found funny was that until then that was the first time I tried to use Bittorent.
One of the representatives looked at me and said loudly "funny, everyone always says that when I am around". Without any humor in the voice. This made me very uneasy. Not that the representative didn't find my story amusing, but that I was considered lying without any challenge to the truth.
All this I was reminded of the other day when I tried to download the Pwnage tool for my iPhone. I looked at the download list for my Bittorrent client. The below screenshot is all I have ever downloaded on Bittorrent. Before peopel get upset that I tried to hack my iPHone. Yes, that was the aim - but I could never get it to work as iTunes kept starting and I didn't have time to figure it out. So my iPhone remains non-jailbroken.
I guess that what I am trying to say is that many users have the situation as me. I don't have time to work out how all these things works just to get software, movies and music. A GOOD and WORKING on-line services that allows me to consume what I bought in the format that suits me is something I am willing to pay for. Now we are just waiting for that to happen....